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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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Memorial Sloan Kettering Cancer Center

New York, New York

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Vanderbilt Health

Nashville, Tennessee

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Cejka Search

Shelton, Washington

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Memorial Sloan Kettering Cancer Center

New York, New York

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Duke University Health System

Durham, North Carolina

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AdventHealth

Sebring, Florida

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Memorial Sloan Kettering Cancer Center

Basking Ridge, New Jersey

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Memorial Sloan Kettering Cancer Center

New York, New York

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MemorialCare Health System

Fountain Valley, California

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Danville, Pennsylvania

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SCL Health

Denver, Colorado

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Memorial Sloan Kettering Cancer Center

New York, New York

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AdventHealth

Maitland, Florida

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Land O' Lakes, Florida

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Phoenix Children's Hospital

Phoenix, Arizona

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Phoenix Children's Hospital

Phoenix, Arizona

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CHRISTUS Health

Irving, Texas

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AdventHealth

Hendersonville, North Carolina

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CHRISTUS Health

Longview, Texas

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AdventHealth

Orlando, Florida

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Patient Liaison - Patient and Professional Advocacy - GWV
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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