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Duke University School of Medicine

Durham, North Carolina

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The George Washington University Hospital

Washington, D.C.

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Banner Health

Tucson, Arizona

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Banner Health

Mesa, Arizona

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Mary Washington Healthcare

Fredericksburg, Virginia

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Memorial Sloan Kettering Cancer Center

New York, New York

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Memorial Sloan Kettering Cancer Center

New York, New York

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Banner Health

Mesa, Arizona

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Banner Health

Phoenix, Arizona

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Banner Health

Phoenix, Arizona

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Banner Health

Phoenix, Arizona

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Duke University Health System

Durham, North Carolina

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Duke University Health System

Cary, North Carolina

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Duke University Health System

Durham, North Carolina

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Duke University Health System

Cary, North Carolina

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Memorial Sloan Kettering Cancer Center

New York, New York

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Banner Health

Casper, Wyoming

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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