The Travel Coordinator is responsible for supporting all Satellite employees in their day-to-day travel related needs
About Satellite Healthcare
We are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.
. Additionally, the Travel Coordinator will act as a liaison with our contracted vendors, coordinate ground transportation and lodging for company employees within policy guidelines, advise travelers as a travel expert on flight/travel options, review and approve travel bookings to ensure policy compliance, provide educational presentations for employees on travel policies, and monitor costs. The Travel Coordinator will handle all travel related problems, provide a high-level of customer service, by ensuring travel and related logistical operations run smoothly.
Coordinate air travel, ground transportation, and lodging for business travel
Ensure travel policy compliance for travel arrangements
Create awareness of this position and develop relationships with all departments for their respective team’s travel needs/scenarios and provide best solution
Work closely with all departments and Marketing department when events (group of 10 or more) are being planned to facilitate and efficiently coordinate travel arrangements.
Review travel bookings to ensure safety and policy compliance
Review and approve exception to policy requests from employees
Manage partner alliances with vendors (airline/train/hotel/rental car/transportation)
Optimize booking tool to maximize interface between travel booking and our travel policy
Analyze reporting tools and make recommendations for improvement
Assist Finance team with flight and other travel receipts for accurate client billing
Keep current with latest travel industry trends vital to the travel planning process to identify safest and most economical travel options
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Reconcile the travel account on a monthly basis
Knowledge, Skills & Abilities:
Presentation skills preferred
Must be familiar with travel industry online booking tools
Ability to be innovative, “think outside the box” approach to travel arrangements and solutions
Organized and dependable with strong focus on customer service based approaches
Ability to work independently (with minimal supervision)
Ability to organize workflow and manage a large volume of incoming documents or electronic data accurately
Ability to handle confidential information discreetly
Ability to work in a fast-paced environment
Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email
Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.
What You Will Gain
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.
Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.
Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.
Experience: Three (3) years travel agency or corporate travel experience
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying
Education: High School diploma, GED or equivalent
Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.