The Epic Resolute Analyst (Clinical Applications Professional 4) applies advanced professional concepts and extensive industry knowledge to lead and / or work on medium to large projects of broad scope and complexity. Responsibilities include: Leading and assisting with process development, analysis, testing, implementation, and support of information systems for the organization; Project management, planning, development, testing, implementation, and evaluation of application functionality. Works with the team and key customers to ensure appropriate development, testing, training, and implementation of application functionality.
This position will be primarily responsible for Epic Resolute application as the technical leader for build, support, and maintenance. As a technical leader, may manage programs that include formulating strategies and administering polices, processes and resources.
The Epic Resolute Analyst will assist the clinical departments and information technology partners (IT leadership, clinical chairs and department staff) to support the department's Revenue Cycle Information Systems applications. The Epic Resolute Analyst will prioritize all incoming project work in alignment to the greatest financial impact to the organization. The Epic Resolute Analyst will partner with project teams and departments to prepare cash flow worksheets, requirements and project plans and will assist in the management of projects from design to deployment.
Associate or bachelor degree in Information Technology or equivalent combination of education and experience.
Broadly encompassing or highly in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s) related to Professional billing revenue cycle with associated Epic Certifications.
Experience with identifying high risk gaps on SBO, PB Resolute project deliverables and develop a risk plan and implement risk mitigation.
Experienced leading and managing workgroups and committees that may include Executives for completing and tracking assignments to a global project plan.
Experienced developing and coordinating a multi-phased test plan and executing test scenarios for Epic applications.
Experience implementing and supporting electronic medical record systems.
Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation supporting healthcare revenue cycle.
Knowledge of quality tools and experience in business or clinical process improvement initiatives.
Participation in an implementation of an activity or strategy in a department, hospital or system environment.
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical and revenue cycle users, and key stakeholders at all professional and technical levels.
Skills or experience demonstrating advanced application of adult learning principles and system design standards.
Experience demonstrating knowledge of business operations and end-user requirements to improve or develop system design and training projects.
Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical and revenue cycle users and staff in a specific, clear, and concise manner.
Skills to learn assigned applications and meet proficiency testing requirements, and to maintain certification in assigned applications.
Academic institution or large integrated health system experience.
Experience working with clinical information systems or system implementation teams for complex projects and/or application development.
Experience working with interfaced/integrated multi-vendor applications.
Knowledge and understanding of University policies and procedures.
Required to pass Epic certification exam in two attempts within three months of last attended class or training session.
Must be able to travel to Wisconsin to attend Epic certification training classes and/or sessions.
Travel in the Northern California region may be required. Reliable transportation necessary for off-site visits. Mileage and travel expenses will be reimbursed per UC Policy. Occasional out of state travel may be required to attend training.
Must be able to work extended and/or flexible hours as needed to meet committed project dates.
THIS POSITION MAY BE SUBJECT TO A CRIMINAL BACKGROUND INVESTIGATION, DRUG SCREEN, LIVE SCAN FINGERPRINTING, MEDICAL EVALUATION CLEARANCE, AND FUNCTIONAL CAPACITY ASSESSMENT
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